Professional Services
Our Global Professional Services team is a strategic partner dedicated to your long-term success. We go beyond just implementing our software; we ensure you unlock its full potential and achieve your desired outcomes. Our team of experts provides trusted guidance on best practices and industry trends, helping you accelerate your time-to-value. We provide the expertise and actionable insights to drive innovation, efficiency, and lasting impact within your organization.
Implementation Services
Our Implementation Services are the essential building blocks for your success. We provide the expertise to get your solution up and running quickly and effectively, ensuring you and your team are ready from day one. By focusing on a smooth and rapid implementation, we help you realize benefits faster and establish a strong foundation for streamlined operations and evolving needs.
• Project Management: Our project managers partner with you to bring professional experience, implementation expertise, and global coverage to lead projects to successful completion.
• Configuration & Deployment: Our experts manage the entire implementation process, from initial setup to go-live, ensuring a seamless transition.
• Data Migration: We handle the complex task of migrating your data with precision, so you can start with a clean and accurate system.
• Onboarding & Training: We provide comprehensive training and onboarding to empower your team, giving them the confidence and knowledge to use the solution effectively.
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Optimization Services
Once your solution is in place, our Optimization Services ensure you're getting the most out of it. We partner with you to refine your workflows and processes, helping you identify opportunities for improvement to unlock greater efficiency and efficacy. Our team of experts provides specialized training and trusted guidance to align your operations with industry best practices and drive a clear return on your investment.
• Workflow Optimization: We focus on your priorities, analyze your current system usage, identify areas for improvement and recommend workflow optimization strategies.
• Training & Workshops: From our extensive catalog of training offerings, to our tailored, interactive workshops, our offerings are designed to empower your team to apply new insights and stay ahead of the curve.
• Consulting: We help you deep-dive into any functional area, revealing ways to leverage our solution’s full potential, ensuring your processes are as efficient and effective as possible.
Read LessInnovation Services
The digital library landscape is constantly evolving, and our Innovation Services are designed to ensure you evolve with it. We serve as your strategic partner in growth, helping you explore new use cases, features, and emerging industry trends. We enable you to think beyond your current operations, driving the next wave of efficiency, advanced capabilities, and future-ready innovation for your organization.
• Integration & Data Solutions: We can help bridge the gap between multiple systems and data sources, ensuring seamless integration, standardized data, and workflow automation.
• Development: Our experts collaborate with you to design and build tailored applications and technical solutions addressing your unique use cases.
• Extended Solutions: We provide guidance and expertise to implement extended features and functions, enabling you to adapt in a dynamic environment.
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Managed Services
Extend your team with our dedicated Managed Services. These offerings provide a seamless partnership that offloads the operational burden of maintaining and optimizing your solution, allowing you to focus on your core mission.
• Managed Services: Offload the day-to-day technical and administrative tasks to our experts. We provide proactive operational support, system monitoring, and ongoing maintenance to ensure your solution runs smoothly and efficiently.
Read LessImplementation Services
• Project Management: Our project managers partner with you to bring professional experience, implementation expertise, and global coverage to lead projects to successful completion.
• Configuration & Deployment: Our experts manage the entire implementation process, from initial setup to go-live, ensuring a seamless transition.
• Data Migration: We handle the complex task of migrating your data with precision, so you can start with a clean and accurate system.
• Onboarding & Training: We provide comprehensive training and onboarding to empower your team, giving them the confidence and knowledge to use the solution effectively.
Read Less
Optimization Services
• Workflow Optimization: We focus on your priorities, analyze your current system usage, identify areas for improvement and recommend workflow optimization strategies.
• Training & Workshops: From our extensive catalog of training offerings, to our tailored, interactive workshops, our offerings are designed to empower your team to apply new insights and stay ahead of the curve.
• Consulting: We help you deep-dive into any functional area, revealing ways to leverage our solution’s full potential, ensuring your processes are as efficient and effective as possible.
Read LessInnovation Services
• Integration & Data Solutions: We can help bridge the gap between multiple systems and data sources, ensuring seamless integration, standardized data, and workflow automation.
• Development: Our experts collaborate with you to design and build tailored applications and technical solutions addressing your unique use cases.
• Extended Solutions: We provide guidance and expertise to implement extended features and functions, enabling you to adapt in a dynamic environment.
Read Less
Managed Services
• Managed Services: Offload the day-to-day technical and administrative tasks to our experts. We provide proactive operational support, system monitoring, and ongoing maintenance to ensure your solution runs smoothly and efficiently.
Read Less
