Rapido

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What if users could borrow a title like they order a meal?

Your end-users shouldn't have to navigate three different interfaces to find where to place an ILL request. With Rapido, your library applies the online shopping model to interlibrary loans and allows patrons to place requests right from within the discovery interface.

Rapido

Patrons access any material on the discovery interface

Patrons discover and access any title on one interface, regardless of where it comes from

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Your users:

  • Request items from within the discovery interface  
  • See the internal and external resources as part of the same collection
  • Decide which of the requesting options has the best delivery time and loan duration 
  • Track the delivery status until the title is in their hands

 

 

 

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Libraries fulfill 9/10 requests in under 24 hours

Deliver any title in record time with peer relationships you can count on

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With Rapido, libraries: 

  • Leverage millions of items shared amongst the community
  • Enjoy limitless resource access with an all-inclusive annual subscription model
  • Join groups (or “pods”) of libraries that have agreed upon loan terms
  • Choose which titles from the collections to share with which group
  • Work with other resource-sharing systems or networks from within the Rapido interface

Check out the latest resource sharing community meeting.

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Staff manage all the requests in one place

Staff process all the lending and borrowing requests in the same interface. They get more done, with less effort.

Expand

For library staff, Rapido:

  • Integrates with the ILS (integrated library system)
  • Prepopulates request details and avoids having to search for a complete citation  
  • Eliminates copying and pasting between different systems  
  • Determines the best lender based on availability
  • Balances loads between libraries and ensures fair request distribution 

 

Read Less

Rapido

Patrons access any material on the discovery interface

Patrons discover and access any title on one interface, regardless of where it comes from
Expand >

Your users:

  • Request items from within the discovery interface  
  • See the internal and external resources as part of the same collection
  • Decide which of the requesting options has the best delivery time and loan duration 
  • Track the delivery status until the title is in their hands

 

 

 

Read Less

Libraries fulfill 9/10 requests in under 24 hours

Deliver any title in record time with peer relationships you can count on
Expand >

With Rapido, libraries: 

  • Leverage millions of items shared amongst the community
  • Enjoy limitless resource access with an all-inclusive annual subscription model
  • Join groups (or “pods”) of libraries that have agreed upon loan terms
  • Choose which titles from the collections to share with which group
  • Work with other resource-sharing systems or networks from within the Rapido interface

Check out the latest resource sharing community meeting.

Read Less

Staff manage all the requests in one place

Staff process all the lending and borrowing requests in the same interface. They get more done, with less effort.
Expand >

For library staff, Rapido:

  • Integrates with the ILS (integrated library system)
  • Prepopulates request details and avoids having to search for a complete citation  
  • Eliminates copying and pasting between different systems  
  • Determines the best lender based on availability
  • Balances loads between libraries and ensures fair request distribution 

 

Read Less

Our customer stories
    Rebecca Higgins, New England University

    “Thank you to the Clarivate team for leading and supporting the UNE Library’s implementation of Rapido!”

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    Rebecca Higgins
    University of New England

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    Rohan Thapa - Charles Sturt University

    “Sourcing and filling each request in Rapido takes few steps compared to the multiple steps involved with our old system”

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    Roshan Thapa
    Charles Sturt University

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    “[Rapido] makes the process as seamless as accessing items in the library’s own collection.”

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    Jennifer Young
    East Tennessee State University

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    Customer Stories

    "With Rapido, requests arrive in a more timely manner, and we’ve reduced our price per item."

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    Peggy Glatthaar
    Florida Gulf Coast University

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    “We saw a 300% usage increase, but we didn't feel that as a staff team.”

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    Heather Cripps
    University of Derby

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    "Users go to Primo, find the article, and make the request right there."

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    Jane Campbell
    St Olaf College

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    "It has saved so much time and effort now that we have a cloud-based system."

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    Molly Beisler
    University of Nevada - Reno

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    "Requests [are processed] directly, without any intervention needed by ILL staff."

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    Rachel Watters
    University of Wisconsin-Madison Library

    Watch video

    "Now, students go straight to Primo, expand their results and get their materials"

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    Swetta Abeyta
    Saint Mary's College of California

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    "Our goal is to make the network open to any library using any integrated library system"

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    Katie Birch
    Ex Libris, part of Clarivate

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    "We want to ensure that our patrons get the right materials for their studies as quickly as possible"

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    Christopher Lee
    California State University System

    Watch video

    "Rapido brings resource sharing to student searches, and they don’t have to do anything else"

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    Matt Cox
    University of Derby

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    “We've seen higher engagement in submissions, and can see the better user experience in those figures.”

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    Dr Rachel Schulkins
    University of Liverpool

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    "Rapido brought circulation and ILL staff into a closer working relationship."

    Rachel Watters, Director of Resource Sharing
    University of Wisconsin-Madison

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    "Centralizing resource sharing through one platform gave Brandeis a better experience while lowering the administration burden."

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    Mark Paris
    Brandeis University

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    Taking Resource Sharing to the Next Level with Rapido

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    Peta Hopkins, Jessie Donaghey, Sarah Fredline
    Bond University

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    Hear how Rapido meets the vision for resource sharing for some leading librarians

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    Mark Parris, Curran Riley, Dan Taylor
    Brandeis University, University of Wisconsin-Madison, Ithaca College,

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    Librarians from Brandeis University and Ithaca College talk about leaving their previous resource sharing systems and moving to Rapido.

    https://exlibrisgroup.com/wp-content/uploads/logo-customer-stories.png

    Mark Paris, Dan Taylor
    Brandeis University, Ithaca College

    Watch video

    How Rapido works at a large institute with 13 campuses and part of the big ten group of libraries.

    https://exlibrisgroup.com/wp-content/uploads/logo-customer-stories.png

    Katie Sanders
    Library Systems Administrator, University of Wisconsin-Madison

    Watch video

    Turning resource sharing into a streamlined, user-friendly process helped benefit staff and patrons while reducing Ithaca College's costs.

    https://exlibrisgroup.com/wp-content/uploads/logo-customer-stories.png

    Dan Taylor
    Library Systems Specialist, Ithaca College

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    Our team of experts looks forward to hearing from you

    “It’s like magic.” Real-life results at the University of Liverpool

    Dr. Rachel Schulkins, Content Service Leads at the University of Liverpool, reveals how her libraries deliveries users millions of external titles while automating cumbersome ILL workflows.

    We play nice with

    Rapido’s Latest News & Blog

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      Rapido by the numbers

      • Non-returnable requests filled

      • Returnable requests filled

      • Requests filled by 1st lenders

      Ex Libris Webinars

        09 Oct 2024
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        2024 Alma Analytics Become an Expert: Creating and Managing ...

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        Moving Libraries Forward With an Open-Solution Strategy

        Join us as library leaders share how they are moving their libraries forward and delivering more impact by: Integrating with existing systems to deliver better services - Creating ...
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        2024 Alma Analytics Become an Expert: Creating and Managing ...

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        2024 Alma Analytics Become an Expert: Filters and Functions ...

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        2024 Alma Analytics Become an Expert: Analytics Objects

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        Using Linked Open Data in Primo VE – Person Entity

        As of May 2024 Primo VE has incorporated Linked Data in the end user search. During this session we will look at the new Person Entity, the Autocomplete Person Entity and the Pers...
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        2024 Alma Analytics Become an Expert: Useful Tips in Analyti...

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        2024 Alma Analytics Become an Expert: Electronic Inventory, ...

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        2024 Alma Analytics Become an Expert: Overview and Introduct...

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        Rialto Release Customer Education Session

        Learn about the new features and enhancements available with Rialto's latest releases. September 2024.
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        Moving Libraries Forward: Managing change amid technology sh...

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        29 May 2024
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        Rapido Monthly Update – May 2024

        A monthly webinar covering the latest monthly release, community activities, and frequently asked questions.
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        Dr. Safiya Noble
        30 Apr 2024
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        A Conversation with Dr. Safiya Noble: New challenges in DEI,...

        Our special guest speaker, Dr. Safiya Umoja Noble, from UCLA, will talk about the new challenges in DEI, technology and libraries.
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        24 Apr 2024
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        Rapido Monthly Update – Apr 2024

        A monthly webinar covering the latest monthly release, community activities, and frequently asked questions.
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        27 Mar 2024
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        Rapido Monthly Update – Mar 2024

        A monthly webinar covering the latest monthly release, community activities, and frequently asked questions.
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        28 Feb 2024
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        Rapido Monthly Update – Feb 2024

        A monthly webinar covering the latest monthly release, community activities, and frequently asked questions.
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        Our Services

        All the Ex Libris consultants, trainers and experienced developers partner with with you to tailor your solutions.
        Cloud
        Services
        Our revolutionary cloud services deliver exceptional reliability and the highest levels of security and data privacy across all institutional data, systems and processes.
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        Content
        Services
        We continuously grow and innovate our content services to support discovery and provide easy access to relevant information, optimizing every aspect of the research and learning experience.
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        Professional
        Services
        Our best-in-class professional services provided by our global teams ensure on-time and on-budget project implementation and we are with you very step of the way with on-going advice, training, and support.
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        Support
        Services
        We are committed to ensuring a high level of satisfaction among our customers. Our dedicated support services team attends to your specific configurations and needs on time, every time.
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        FAQ

        Library resource sharing, also known as interlibrary loan (ILL), is a cooperative system where libraries collaborate to provide patrons access to materials not available locally. Through this service, patrons can request books, articles, and other resources not in their library’s collection. Library staff search for these items in participating libraries, borrow them on behalf of patrons, and facilitate delivery. This process broadens access to resources, promoting collaboration among libraries and enhancing the range of materials accessible to patrons beyond their local library’s holdings.

        Resource sharing in libraries significantly expands access to materials, promotes cost efficiency, broadens collections and access to knowledge, supports research, and enhances student satisfaction.

        RapidILL is Rapido’s backbone for interlibrary-loan workflows, fulfilling the requests for you and giving you access to the shared collection. Rapido, built on top of RapidILL, simplifies the borrowing and mediation process. Students don’t have to fill out a form anymore. They borrow titles they need using the  library resource sharing and discovery interface, at the click of a button.

        Yes. We are working with development partners to make Rapido work with any integrated library system, from Sierra to FOLIO/EDS. Tell us which system your library is using, and we’ll work with you to find the best way to make Rapido fit in your library stack. Contact us now.

        No. The Rapido library resource sharing system integrates with content suppliers such as Get It Now from CCC and Article Galaxy from Research Solutions. Moreover, it is open to any system supporting standards such as ISO and NCIP. So in addition to sharing resources with the Rapido community, you can also allow transactions with your favorite partner libraries. And all your requests are still managed within Rapido so you do not need to duplicate information in another system. 

        When joining the Rapido library resource sharing system, you connect your library to a community of hundreds of libraries sharing resources among themselves. Your closest partners will be the members of whichever pod(s) you choose to join. The Rapido technology accesses precise holdings records, ensures time-zone awareness, and automatically balances the loads between libraries.

        Yes. Rapido was designed as a two-way street – making it easy for you to handle both borrowing from partnered libraries and lending to other libraries from your collection. Managing lending requests through “Rapido sets” is extremely simple, with a centralized overview of current and past requests in one place. 

        Rapido library resource sharing will soon integrate with any ILS (integrated library system). If Rapido does not yet support your ILS, let us know and we’ll tailor it to your needs. 

        • Rapido will save you hours previously spent configuring your library workflows and mediating requests. The library resource-sharing software handles most patron requests automatically at both the borrowing and lending libraries. Advanced escalation rules set aside some requests for library staff to mediate, which they can quickly see and access through a fully customizable menu, the “Rapido sets”. 

         

        Rapido library resource sharing system connects you with partners who provide resources for free or at a minimal fee, such as: CCC, with more than 19,000 journals titles accessible through the Get It Now Add-on; Research Solution, with the Article Galaxy Add-on giving access to over 40,000 journal titles; and Linda Hall Library, holding over 1 million special science, technology, and engineering resources. Just a few clicks and delivery is underway. 

        With Rapido, patrons simply click on a button in their discovery interface to send place an interlibrary loan request. Rapido offers them different borrowing options and complete visibility into the delivery process. You don’t have to spend weeks configuring your resource-sharing settings. Rapido automatically finds the best lenders to fulfill your requests. 

        Rapido library resource sharing makes it much simpler for users to send a request. They borrow directly from the discovery layer, with a few clicks only. That’s it, request sent. In addition, they can track their request status up until arrival. Of course, you keep all the magic of RapidILL: unmediated requests and access to the shared collection of the entire network. 

         

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