Primo

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Facilitate Groundbreaking Discovery

Scholarly success depends on intuitive discovery of ground-breaking insights and information across your library’s collections. The Primo discovery solution is investing in revolutionary technologies like conversational search to optimize outcomes for library users and staff.

Primo

The Discovery Experience Users Expect

Give patrons access to a wealth of trusted scholarly materials and the most relevant mix of resources related to their research, including smart recommendations, in a single search interface, anytime, and from any device.


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Maximize Your Library Resources

Expose a wealth of content and resources to your patrons via the Central Discovery Index, increase the use of unique library content via showcases and special collections, promote the visibility and accessibility of your library services via QuickLinks and other features, and demonstrate value to decision-makers through advanced analytics.

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Enhancing Patron Engagement and Intuitive Discovery with Primo Research Assistant

A generative AI-powered library discovery solution enables to engage patrons better and empowers them to intuitively search, explore, and take maximum advantage of trusted library materials.

Based on a RAG (Retrieval Augmented Generation) architecture and grounded in the extensive Ex Libris CDI (Central Discovery Index), Primo Research Assistant provides a starting point to users for their research, including source referencing and appropriate attribution for the authors.

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Building Today for Tomorrow’s Users 

Give your patrons the Next Discovery Experience built to meet their needs and expectations, using best-fit AI technology, conversational discovery and designed for user convenience.

Expand

The stars are aligned, and we are actively working towards the Next Discovery Experience, including development of:  

  • New UX for Primo Pages  
  • Linked Data Experience 
  • User Engagement Analytics
  • Taking Advantage of New AI Technology   
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Support the Art of Librarianship

Increase productivity with end-to-end library workflows and advanced integrations with Alma and other library solutions. Easily customize Primo discovery services to influence how collections are explored and displayed, benefitting from the tightly integrated resource management and discovery solutions, enabling libraries to boost productivity, enhance the user experience, and shift focus to strategic services.

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Embedding discovery in the academic ecosystem

Connect your discovery interface with Alma’s resource management system, research solutions, teaching and learning platforms, student mobile apps, and other tools, with Primo’s out-of-the-box product integrations and open APIs.

Read Less

Primo

The Discovery Experience Users Expect

Give patrons access to a wealth of trusted scholarly materials and the most relevant mix of resources related to their research, including smart recommendations, in a single search interface, anytime, and from any device.


Maximize Your Library Resources

Expose a wealth of content and resources to your patrons via the Central Discovery Index, increase the use of unique library content via showcases and special collections, promote the visibility and accessibility of your library services via QuickLinks and other features, and demonstrate value to decision-makers through advanced analytics.

Enhancing Patron Engagement and Intuitive Discovery with Primo Research Assistant

A generative AI-powered library discovery solution enables to engage patrons better and empowers them to intuitively search, explore, and take maximum advantage of trusted library materials.

Based on a RAG (Retrieval Augmented Generation) architecture and grounded in the extensive Ex Libris CDI (Central Discovery Index), Primo Research Assistant provides a starting point to users for their research, including source referencing and appropriate attribution for the authors.
Conceptual image of AI

Building Today for Tomorrow’s Users 

Give your patrons the Next Discovery Experience built to meet their needs and expectations, using best-fit AI technology, conversational discovery and designed for user convenience.
Expand >

The stars are aligned, and we are actively working towards the Next Discovery Experience, including development of:  

  • New UX for Primo Pages  
  • Linked Data Experience 
  • User Engagement Analytics
  • Taking Advantage of New AI Technology   
Read Less

Support the Art of Librarianship

Increase productivity with end-to-end library workflows and advanced integrations with Alma and other library solutions. Easily customize Primo discovery services to influence how collections are explored and displayed, benefitting from the tightly integrated resource management and discovery solutions, enabling libraries to boost productivity, enhance the user experience, and shift focus to strategic services.

Embedding discovery in the academic ecosystem

Connect your discovery interface with Alma’s resource management system, research solutions, teaching and learning platforms, student mobile apps, and other tools, with Primo’s out-of-the-box product integrations and open APIs.

Our customer stories
    Photo of students standing outside at National Kaohsiung University of Hospitality and Tourism

    "the implementation discussions with the Ex Libris team, we engaged in direct conversations about how to adapt existing tasks to the new system and streamline our workflows"

    https://exlibrisgroup.com/wp-content/uploads/NKUHTlogo.png

    Library Staff
    National Kaohsiung University of Hospitality and Tourism

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    "The number of registered users since the launch of Alma and Primo has increased by almost 20,000 - it's great!"

    https://exlibrisgroup.com/wp-content/uploads/CharlesUniversityLogo.png

    Jaroslav Sivák
    Charles University

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    Rohan Thapa - Charles Sturt University

    “Sourcing and filling each request in Rapido takes few steps compared to the multiple steps involved with our old system”

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    Roshan Thapa
    Charles Sturt University

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    "Having an open solution is important because it allows us to connect all of our systems to other systems across campus."

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    Eduardo Prieto
    University of Miami

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    "The last Alma release is very exciting. It's a major milestone for Ex Libris in the Linked Data development."

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    Xiaoli Li
    University of California, Davis

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    “[Rapido] makes the process as seamless as accessing items in the library’s own collection.”

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    Jennifer Young
    East Tennessee State University

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    “We were looking for certain requirements and Alma met all those criteria.”

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    Van Duong
    Royal Melbourne Hospital

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    Photo of Elizabeth York

    “It’s much easier to manage the content and troubleshoot errors, with everything in one system and CZ updates coming every week.”

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    Elizabeth York
    Rutgers University

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    “With all the change we have seen … you can’t wait too long to adapt. Every five years, at least, you have to put everything on the table and rethink, from scratch.”

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    François Renaville
    University of Liège

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    “Primo was the one place where we could integrate all the different resources that we have and give differentiated access to the different user groups.”

    https://exlibrisgroup.com/wp-content/uploads/Screenshot-2024-01-25-104641.png

    Knut Bøckman
    Royal Danish Library

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    "I don't think we would have been able to do a lot of the things that we've done without that type of customization framework."

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    Allen Jones
    The New School Library and Archives

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    “Alma and Primo have not only made our lives easier from the librarian back end, but the clients — our students — are also very happy.”

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    Mary Turnbull
    Cairnmillar Institute

    Explore how SBART improves user experience and increases visibility using Alma & Primo

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    SBART

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    "When you take a look at Alma and what Alma can do and how that can be restructured that can open your mind to new possibilities."

    https://exlibrisgroup.com/wp-content/uploads/Alma1-1.png

    Julie Kane
    Washington & Lee University

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    "We've been able to do a lot of streamlined workflows with the same amount of staff, and we really appreciated working with the tools."

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    Pascal Calarco
    University of Windsor

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    “Find out why an academic library at a specialist college transformed its services and operations through Alma, Primo and Leganto."

    https://exlibrisgroup.com/wp-content/uploads/alma.png

    Laura Pilsel
    Harper Adams University

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    Supporting the Imperial College Library Mission with Ex Libris Higher-Ed Cloud Solutions

    Katherine Rose, Katharine Thompson, James Garry
    Imperial College, London

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    Demonstrating and Deepening the Library's Value with Ex Libris Higher-Ed Solutions

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    Helen Woolfries
    Kingston University London

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    Alma & Primo at Vanderbilt University

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    Dale Poulter
    Vanderbilt University

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    Primo at KU Leuven: The New Primo UI and the Primo Community

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    Mehmet Celik
    Senior Business Consultant, KU Leuven

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    Primo at City University of New York: Higher Usage of Electronic Resources and Better Indexing

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    Allie Verbovetskaya
    Web and Mobile Systems Librarian, City University of New York

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    Our team of experts looks forward to hearing from you

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    Primo’s Latest News & Blog

      Check out the wealth of content
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      • Records in the Central Discovery Index (CDI)

      • Searches weekly

      • Content neutral

      Ex Libris Webinars

        21 Jan 2025
        Upcoming
        Please choose time

        Open new doors to your digital collections with Specto

        Meet Specto, the platform powered by Academic AI that integrates all stages of digital collection management - from cataloguing to discovery and preservation. This session will pro...
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        27 Jan 2025
        Upcoming
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        2025 Primo Roadmap Highlights 

        Join us for an exclusive overview of the Primo roadmap for 2025. We’ll highlight key initiatives, introduce exciting new developments, and share how these plans will continue to en...
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        28 Jan 2025
        Upcoming
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        Ex Libris Provider Relations 2025 Roadmap: Enhancing Content...

        Learn about Ex Libris' Provider Relations key initiatives for enhancing collaboration with content providers in 2025.
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        29 Jan 2025
        Upcoming
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        Basics of Summon and 360 Services – Introduction and E...

        This session will review your discovery services, like Summon and 360 Link, explain how to access the Client Center and add accounts, increase your understanding of the 360 Knowled...
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        Group of college students look at a computer monitor in a college library
        30 Jan 2025
        Upcoming
        Please choose time

        Open new doors to your digital collections with Specto

        Meet Specto, the platform powered by Academic AI that integrates all stages of digital collection management - from cataloging to discovery and preservation. This session provides ...
        I’m in:
        04 Feb 2025
        Upcoming
        Please choose time

        Open new doors to your digital collections with Specto

        Meet Specto, the platform powered by Academic AI that integrates all stages of digital collection management - from cataloguing to discovery and preservation. This session will pro...
        I’m in:
        05 Feb 2025
        Upcoming
        Please choose time

        Basics of Summon and 360 Services – Customize Discover...

        This session will include demonstrations of how to customize your discovery services (Summon, 360 Link, and E-Journal Portal), how to use the business-intelligence tools (usage sta...
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        11 Feb - 12 Feb 2025
        Upcoming
        Please choose time

        Introduction to Resource Sharing: Resource Sharing Fundament...

        This session will provide an overview of Resource Sharing in Alma, including an introduction to different methods of Resource Sharing. Basic configurations will also be introduced....
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        18 Feb - 19 Feb 2025
        Upcoming
        Please choose time

        Introduction to Resource Sharing: Peer-to-Peer Resource Shar...

        This session will cover configurations related to peer-to-peer Resource Sharing in Alma. Both borrowing and lending workflows will be covered.
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        25 Feb - 26 Feb 2025
        Upcoming
        Please choose time

        Introduction to Resource Sharing: Automated Fulfillment Netw...

        This session will cover configurations related to Automated Fulfillment Networks in Alma. Note that this session is most relevant to institutions that are part of a consortium.
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        04 Mar - 05 Mar 2025
        Upcoming
        Please choose time

        Introduction to Resource Sharing: Broker-based (NCIP) Resour...

        This session will cover configurations and workflows related to NCIP broker-based (e.g., ILLiad) Resource Sharing.
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        19 Mar 2025
        Upcoming
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        Managing Electronic Resources ERM-101 Overview and Backgroun...

        This session focuses on Alma's inventory model and terminology for e-resources, types of electronic portfolios, and user roles for managing e-resources
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        26 Mar 2025
        Upcoming
        Please choose time

        Managing Electronic Resources ERM-102 Order and Activate Col...

        This session focuses on general ordering and activation workflow, order one-time collection from Community Zone, order subscription collection from Community Zone, activate collect...
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        02 Apr 2025
        Upcoming
        Please choose time

        Managing Electronic Resources ERM-103 Order and Activate Por...

        This session focuses on review exercises, general ordering and activating workflow, order subscription portfolio from Community Zone, activate single portfolio, view activated reso...
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        09 Apr 2025
        Upcoming
        Please choose time

        Managing Electronic Resources ERM-201 Maintain E-Resources

        This session focuses on review exercises, bulk changes to portfolios, portfolio editor, update selective packages, portfolio loader, import profile, and deactivate or delete resour...
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        16 Apr 2025
        Upcoming
        Please choose time

        Managing Electronic Resources ERM-202 Troubleshoot Discovery

        This session will contain a step-by-step process to troubleshoot linking issues in your discovery service, to see how the following sources can cause broken links: inactive service...
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        23 Apr 2025
        Upcoming
        Please choose time

        Managing Electronic Resources ERM-203 Overlap Analysis

        This session focuses on review exercises, purpose and use-cases, compare a CZ collection to all of IZ, compare an IZ collection to all of IZ, and compare a list of titles to all of...
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        30 Apr 2025
        Upcoming
        Please choose time

        Managing Electronic Resources ERM-301 Usage Statistics, COUN...

        This session focuses on review exercises, background on usage statistics, upload COUNTER reports, and set up SUSHI harvesting
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        07 May 2025
        Upcoming
        Please choose time

        Managing Electronic Resources ERM-302 Analytics of E-Resourc...

        This session focuses on review exercises, using Alma analytics, default ERM reports and dashboards, creating new reports, and overlap of print vs. electronic resources.
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        14 May 2025
        Upcoming
        Please choose time

        Managing Electronic Resources ERM Bonus 1 Contribute to the ...

        This session focuses on review exercises, goals and responsibilities of contributing, edit CZ bib records, contribute local e-resource portfolios to the CZ, contribute local e-reso...
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        21 May 2025
        Upcoming
        Please choose time

        Managing Electronic Resources ERM Bonus 2 Upload Electronic ...

        This session focuses on overview and workflow, activate the Collection in CZ/IZ, create a ProQuest Ebook Central integration profile, define the purchase model, record a purchase o...
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        15 Jan 2025
        Upcoming
        Please choose time

        How Regent University met a 300% increase in resource sharin...

        A surge in Regent University's student population, paired with the migration to a more intuitive discovery tool, put a strain on staff. In response, the library looked for a soluti...
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