Primo

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Facilitate Groundbreaking Discovery

Scholarly success depends on intuitive discovery of ground-breaking insights and information across your library’s collections. The Primo discovery solution is investing in revolutionary technologies like conversational search to optimize outcomes for library users and staff.

Primo

The Discovery Experience Users Expect

Give patrons access to a wealth of trusted scholarly materials and the most relevant mix of resources related to their research, including smart recommendations, in a single search interface, anytime, and from any device.


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Maximize Your Library Resources

Expose a wealth of content and resources to your patrons via the Central Discovery Index, increase the use of unique library content via showcases and special collections, promote the visibility and accessibility of your library services via QuickLinks and other features, and demonstrate value to decision-makers through advanced analytics.

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Building Today for Tomorrow’s Users 

Give your patrons the Next Discovery Experience built to meet their needs and expectations, using best-fit AI technology, conversational discovery and designed for user convenience.

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The stars are aligned, and we are actively working towards the Next Discovery Experience, including development of:  

  • New UX for Primo Pages  
  • Linked Data Experience 
  • User Engagement Analytics
  • Taking Advantage of New AI Technology   
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Support the Art of Librarianship

Increase productivity with end-to-end library workflows and advanced integrations with Alma and other library solutions. Easily customize Primo discovery services to influence how collections are explored and displayed, benefitting from the tightly integrated resource management and discovery solutions, enabling libraries to boost productivity, enhance the user experience, and shift focus to strategic services.

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Embedding discovery in the academic ecosystem

Connect your discovery interface with Alma’s resource management system, research solutions, teaching and learning platforms, student mobile apps, and other tools, with Primo’s out-of-the-box product integrations and open APIs.

Read Less

Primo

The Discovery Experience Users Expect

Give patrons access to a wealth of trusted scholarly materials and the most relevant mix of resources related to their research, including smart recommendations, in a single search interface, anytime, and from any device.


Maximize Your Library Resources

Expose a wealth of content and resources to your patrons via the Central Discovery Index, increase the use of unique library content via showcases and special collections, promote the visibility and accessibility of your library services via QuickLinks and other features, and demonstrate value to decision-makers through advanced analytics.

Building Today for Tomorrow’s Users 

Give your patrons the Next Discovery Experience built to meet their needs and expectations, using best-fit AI technology, conversational discovery and designed for user convenience.
Expand >

The stars are aligned, and we are actively working towards the Next Discovery Experience, including development of:  

  • New UX for Primo Pages  
  • Linked Data Experience 
  • User Engagement Analytics
  • Taking Advantage of New AI Technology   
Read Less

Support the Art of Librarianship

Increase productivity with end-to-end library workflows and advanced integrations with Alma and other library solutions. Easily customize Primo discovery services to influence how collections are explored and displayed, benefitting from the tightly integrated resource management and discovery solutions, enabling libraries to boost productivity, enhance the user experience, and shift focus to strategic services.

Embedding discovery in the academic ecosystem

Connect your discovery interface with Alma’s resource management system, research solutions, teaching and learning platforms, student mobile apps, and other tools, with Primo’s out-of-the-box product integrations and open APIs.

Our customer stories

    “With all the change we have seen… you can’t wait too long to adapt. Every five years, at least, you have to put everything on the table and rethink, from scratch.”

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    François Renaville
    University of Liège

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    "The unique full integration with Alma allows people to serendipitously find our content while searching the catalogue."

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    Alison Harvey
    Cardiff University

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    “Primo was the one place where we could integrate all the different resources that we have and give differentiated access to the different user groups.”

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    Knut Bøckman
    Royal Danish Library

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    "I don't think we would have been able to do a lot of the things that we've done without that type of customization framework."

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    Allen Jones
    The New School Library and Archives

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    “Alma and Primo have not only made our lives easier from the librarian back end, but the clients — our students — are also very happy.”

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    Mary Turnbull
    Cairnmillar Institute

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    Explore how SBART improves user experience and increases visibility using Alma & Primo

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    SBART

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    "When you take a look at Alma and what Alma can do and how that can be restructured that can open your mind to new possibilities."

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    Julie Kane
    Washington & Lee University

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    "We've been able to do a lot of streamlined workflows with the same amount of staff, and we really appreciated working with the tools."

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    Pascal Calarco
    University of Windsor

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    “Find out why an academic library at a specialist college transformed its services and operations through Alma, Primo and Leganto."

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    Laura Pilsel
    Harper Adams University

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    Supporting the Imperial College Library Mission with Ex Libris Higher-Ed Cloud Solutions

    Katherine Rose, Katharine Thompson, James Garry
    Imperial College, London

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    Demonstrating and Deepening the Library's Value with Ex Libris Higher-Ed Solutions

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    Helen Woolfries
    Kingston University London

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    Alma & Primo at Vanderbilt University

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    Dale Poulter
    Vanderbilt University

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    Primo at KU Leuven: The New Primo UI and the Primo Community

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    Mehmet Celik
    Senior Business Consultant, KU Leuven

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    Primo at City University of New York: Higher Usage of Electronic Resources and Better Indexing

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    Allie Verbovetskaya
    Web and Mobile Systems Librarian, City University of New York

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    Our team of experts looks forward to hearing from you

    We play nice with

    Primo’s Latest News & Blog

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      Check out the wealth of content
      offered by Primo

      • Records in the Central Discovery Index (CDI)

      • Searches weekly

      • Content neutral

      Ex Libris Webinars

        06 Mar 2024
        Upcoming
        Please choose time

        Fulfillment Personal Delivery Pickup Locations

        In this session, we will walk through the relevant configurations for some potential use cases. This session will be delivered by Yoel Kortick and Moshe Shechter
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        11 Mar - 12 Mar 2024
        Upcoming
        Please choose time

        Rialto Release Customer Education Session

        Learn about the new features and enhancements available with Rialto's latest releases.
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        27 Mar - 27 Feb 2024
        Upcoming
        Please choose time

        Rapido Monthly Update – Mar 2024

        A monthly webinar covering the latest monthly release, community activities, and frequently asked questions.
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        24 Apr 2024
        Upcoming
        Please choose time

        Rapido Monthly Update – Feb 2024

        A monthly webinar covering the latest monthly release, community activities, and frequently asked questions.
        I’m in:
        22 May 2024
        Upcoming
        Part of series
        Please choose time

        Streamlining Your Library’s Leganto Workflows

        This session will cover configuration options and bulk jobs that can help you process course materials for Leganto reading lists. There will also be a few recommendations for speci...
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        29 May 2024
        Upcoming
        Part of series
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        Bulk Rollover

        This session provides an overview of the options available for rolling over reading lists from term to term, including a more detailed discussion of the bulk rollover process, the ...
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        29 May 2024
        Upcoming
        Please choose time

        Rapido Monthly Update – May 2024

        A monthly webinar covering the latest monthly release, community activities, and frequently asked questions.
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        04 Jun 2024
        Upcoming
        Please choose time

        Linked Data in Alma

        This session will be delivered by Yoel Kortick and Adina Marciano. During this session we will discuss both newly added existing features as well as upcoming road map plans for Lin...
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        05 Jun 2024
        Upcoming
        Part of series
        Please choose time

        Digitization and copyright

        This session provides an overview of the various digitization and copyright configuration options in Leganto, and the resulting implications for library workflows. It does not cove...
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        12 Jun 2024
        Upcoming
        Part of series
        Please choose time

        Optimizing the New Leganto User Interface

        This session highlights configuration options in the new UI that you can use to create a streamlined and simplified experience for your users.
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        12 Jun 2024
        Upcoming
        Part of series
        Please choose time

        Getting the Most out of Leganto Analytics

        This session covers best practices for reviewing Leganto analytics, key questions to ask, the new analytics dashboard, and ways to turn findings and student usage-data into strateg...
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        28 Feb 2024
        Upcoming
        Please choose time

        Rapido Monthly Update – Feb 2024

        A monthly webinar covering the latest monthly release, community activities, and frequently asked questions.
        I’m in:
        21 Feb 2024
        Upcoming
        Please choose time

        How to apply the online shopping model to interlibrary loans

        In this webinar, Peggy Glatthaar, Department Head of Customer Service at FGCU, together with Judith Fraenkel, Director of Product Management at Ex Libris, part of Clarivate, will t...
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        14 Feb 2024
        Upcoming
        Please choose time

        Summon 2024 Roadmap Highlights

        Join us for a glimpse into the upcoming 2024 features and enhancements that will shape your Summon experience.
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        Our Services

        All the Ex Libris consultants, trainers and experienced developers partner with with you to tailor your solutions.
        Cloud
        Services
        Our revolutionary cloud services deliver exceptional reliability and the highest levels of security and data privacy across all institutional data, systems and processes.
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        Content
        Services
        We continuously grow and innovate our content services to support discovery and provide easy access to relevant information, optimizing every aspect of the research and learning experience.
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        Professional
        Services
        Our best-in-class professional services provided by our global teams ensure on-time and on-budget project implementation and we are with you very step of the way with on-going advice, training, and support.
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        Support
        Services
        Our track record of more than 95% first-call case resolution is the result of being surrounded by a dedicated support services team that attend to your specific configurations and needs on time, every time
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        FAQ

        Primo streamlines access to library resources through a single, always-updated discovery interface for all types, formats and providers. The library discovery system also supports information literacy with contextually related recommendations alongside search results and the option to explore collections managed in Alma. In addition, a virtual Patron Library Card can display holds, requests, fines and messages.

        Researchers benefit from comprehensive library resource discovery, with search results including contextually related recommendations for further research. Such relations can be created through a citation trail, book and article recommendation services, book reviews and interlinked book chapters. Patrons can also navigate library collections independently, with a virtual browse functionality, to find associated items.

        The integration of Primo with Alma simplifies backend processes for discovery, reducing the time needed for setup, configuration, data updates, and more. Libraries can boost productivity and shift focus to strategic services, including increasing library outreach through a customized discovery experience and maximizing resource investments. Library holdings can also be easily exposed to the web through an SEO-ready metadata structure.

        5.2B records in the Central Discovery Index of scholarly and academic resources of all kinds – journals, articles, books, videos, music, and more; local library catalogs and repositories, including electronic and print journals; Open Access content; commercial resources; and all ProQuest content. The Primo library discovery platform includes a link resolver for electronic, digital and physical holdings, and the capability to search within journals for specific articles.

        Yes. First, as a solution on the Ex Libris Higher Ed Platform, Primo is tightly integrated with Alma. Second, Primo offers a rich set of APIs for seamless integration with institutional and third-party systems. Primo meets faculty, researchers and students where they are, with branded discovery services and customization options (with Primo Studio Extend) that improve the user experience.

        Primo tightly integrates with Alma and other Ex Libris management, teaching & learning, resource sharing, and student engagement services. Integrations with other ProQuest and Clarivate services – such as Web of Science, RefWorks, EndNote, Syndetics Unbound, etc. – are also available. Primo discovery searches include access to ProQuest content by default and the Primo solution automatically updates in response to developments in Alma.

        Yes. Collaboration takes place through established channels such as the Product Working Groups, NERS and Idea Exchange, as well as through focus groups and ad-hoc discussions. Input from the community is a key driver of development, while users share innovations through the Primo Studio Extend forum.

        Yes. Libraries sharing management of metadata, acquisitions, resources, and other services can easily allow patrons to search across their network. How patrons search other institutions, what holdings they see, and how requests are handled can be defined by members of the network. For example, patrons might be allowed to request materials directly from other libraries while signed into their own local Primo site.

        Primo lives on the Ex Libris Higher Ed Platform, where it enjoys all the data security and privacy measures of the Alma environment and other Ex Libris products. For example, unique content is protected by the Amazon S3 cloud storage service, file integrity is continually verified, and any checksum discrepancies are automatically corrected. These safeguards are integral to Alma, relieving the library of all set-up and maintenance worries.

        Absolutely not! Primo’s easy-to-use, intuitive end-user interface can be branded and seamlessly embedded in your institution’s learning management system. Librarians manage course materials and administer Primo through Alma, the system that they use every day.  Further, implementation support is provided to all libraries, and additional resources to support the process, such as tutorials, guides and how-to documents are available as well.

        Certainly. The Ex Libris Central Discovery Index (CDI) includes multiple Open Access and OER collections – such as Open SUNY, OpenStax, and Open Textbook Library – which are fully discoverable in Primo.

        Records are updated in Primo in real time, without the need for export processes or reliance on OAI or FTP. Inventory changes are immediately integrated, and newly cataloged items are visible to patrons within minutes. Similarly, conditions for searches on a defined subset can be set and local metadata fields can be defined for display and search without the need for re-indexing before release to patrons.

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