Customer Stories | Experiences and Successes with Ex Libris

Alma lets us get materials out
so much faster and so much easier.

Washtenaw Community College

"Attendance capture is one of the best engagement indicators."

Rupert Frankum

University of Plymouth

Photo of students standing outside at National Kaohsiung University of Hospitality and Tourism

"The implementation discussions with the Ex Libris team were positive and enjoyable.”

Library Staff

National Kaohsiung University of Hospitality and Tourism

St. Mary's University, Twickenham London

“For us... it’s about being able to quickly step in, understand what’s going on, and have conversations.”

Kevin Braim

St Mary’s University, Twickenham, London

“The university has an overarching aim of connecting globally, and Rapido helps us achieve that."

Stacey Brown

Nottingham Trent University

“The number of registered users since the launch of Alma and Primo has increased by almost 20,000 – it’s great!”

Jaroslav Sivák

Charles University

“Thank you to the Clarivate team for leading and supporting the UNE Library’s implementation of Rapido!”

Rebecca Higgins

University of New England

"Sourcing and filling each request in Rapido takes few steps compared to the multiple steps involved with our old system”

Roshan Thapa

Charles Sturt University

"Having an open solution is important because it allows us to connect all of our systems to other systems across campus."

Eduardo Prieto

University of Miami

"All our needs are met and we feel heard."

Julia Konopka-Zolnierczuk

The National Library of Poland

Photo of Xiaoli Li, Head of Content Support Services, University of California, Davis

"The last Alma release is very exciting. It's a major milestone for Ex Libris in the Linked Data development."

Xiaoli Li

University of California, Davis

"When we migrated to Alma in 2018, one of our goals was to have one system to manage everything."

Jamen McGranahan

Vanderbilt University

Photo of Jane Davis from Linda Hall Library

"Our staff can go pull it, scan it, and send to them in a lot easier and faster method."

Jane Davis

Linda Hall Library

“We wanted a system that could handle the complex nature of our consortia.”

Wendy Ellis

Florida Virtual Campus Library Services

Photo of college students smiling, walking and talking

"[With] campusM, we can bring a real game changer in communication practices with the generation of students born in the age of smartphones."

Philippe Federici

École Normale Supérieure de Lyon

Danielle Ostendorf of the Colorado School of Mines

"Alma benefits me in all aspects of e-resource management."

Danielle Ostendorf

Colorado School of Mines

“[Rapido] makes the process as seamless as accessing items in the library’s own collection.”

Jennifer Young

East Tennessee State University

"Our vision is to enable patrons to navigate whatever resource they need on a single server."

Elyssa Gould

University of Tennessee, Knoxville

“We were looking for certain requirements and Alma met all those criteria.”

Van Duong

The Royal Melbourne Hospital

“It’s much easier to manage the content and troubleshoot errors, with everything in one system and CZ updates coming every week.”

Elizabeth York

Rutgers University

"In the last three years, we’ve seen growth of 40% of faculty members using Leganto."

The Library Team

Pontificia Universidad Católica de Chile

"...I can't imagine life or work without Alma. Too many things have changed...When we wanted to trigger the shift from print to electronic and digital, we did that with Alma."

Gijs Noels

LIBIS

“With all the change we have seen… you can’t wait too long to adapt. Every five years, at least, you have to put everything on the table and rethink, from scratch.”

François Renaville

University of Liège

"The unique full integration with Alma allows people to serendipitously find our content while searching the catalogue."

Alison Harvey

Cardiff University

“Primo was the one place where we could integrate all the different resources that we have and give differentiated access to the different user groups.”

Knut Bøckman

Royal Danish Library

“We love the flexibility that is available to us via the campusM endpoints."

Rupert Frankum

University of Plymouth

"Year on year we've seen an increase in the use of the platform."

Rupert Frankum

University of Plymouth

"With Rapido, requests arrive in a more timely manner, and we’ve reduced our price per item."

Peggy Glatthaar

Florida Gulf Coast University

"We're seeing more and more user developers writing Cloud apps and enhancing our Cloud up base foreign."

Shai Ben-Hur

Ex Libris, Part of Clarivate

“We saw a 300% usage increase, but we didn't feel that as a staff team.”

Heather Cripps

University of Derby

"I don't think we would have been able to do a lot of the things that we've done without that type of customization framework."

Allen Jones

The New School Library and Archives

“It’s like magic. Items just appear, land on our desk, and go out to users again.”

Dr Rachel Schulkins

University of Liverpool

"The adoption of Ex Libris Leganto...has led to significant improvements in workflows and streamlined access to the university library resources."

University of Verona

"Users go to Primo, find the article, and make the request right there."

Jane Campbell

St Olaf College

"It has saved so much time and effort now that we have a cloud-based system."

Molly Beisler

University of Nevada - Reno

“Whatever problems you have, don't let interlibrary loan be one of them.”

Kip Darling

Birmingham City University

"Creating a seamless experience where we take analytics and the actions in Alma and turn them into one."

Raphael Gabbay

Ex Libris, Part of Clarivate

“The immediacy of the data with campusM...means we can get early intervention going right away.“

Gary Brewerton

Loughborough University

"Alma lets us get materials out so much faster and so much easier."

Matthew Farthing

Washtenaw Community College

"There's a lot of benefits with Rialto and I think just that transparency right there makes it worth investigating Rialto."

Jennifer Matthews

Rowan University

“It has been a really big shift... yet this was the smoothest implementation I’ve ever been through.”

Jane Davis

Linda Hall Library

"Requests [are processed] directly, without any intervention needed by ILL staff."

Rachel Watters

University of Wisconsin-Madison Library

"Linked Data is a new technology and this is an important next step in the future of libraries."

Itai Veltzman

Ex Libris, Part of Clarivate

“Alma and Primo have not only made our lives easier from the librarian back end, but the clients — our students — are also very happy.”

Mary Turnbull

Cairnmillar Institute

"Now, students go straight to Primo, expand their results and get their materials."

Swetta Abeyta

Saint Mary's College of California

"The features that excite me most about Alma are automated holdings, Alma Analytics, and the quarterly releases of new functionality."

Charlie Remy

Dartmouth Library

"Our goal is to make the network open to any library using any integrated library system."

Katie Birch

Ex Libris, part of Clarivate

"[Leganto] puts us in a position to be at the very forefront of course creation."

Erin Beach

Northeastern University

“A small library can use Alma effectively and efficiently.”

Karen WaitE

Spokane Community College

"We want to ensure that our patrons get the right materials for their studies as quickly as possible."

Christopher Lee

California State University System

"My favorite thing in Alma is analytics, it's so powerful, it really helps me with assessment and figuring out how we want to change our services..."

Christina Hennessey

California State University - Northridge

“…It was refreshing that the project was as quick as it was and that we were able to go live as fast as we did.”

Shelly Hypes

University of North Carolina

"Rapido brings resource sharing to student searches, and they don’t have to do anything else."

Matt Cox

University of Derby

“Because we pay a set fee annually for RapidILL, we now have no limits on the number of articles and chapters our users can request.”

Will Grady, Collection Services Librarian

Manchester Metropolitan University

“We've seen higher engagement in submissions, and can see the better user experience in those figures.”

Dr Rachel Schulkins

University of Liverpool

"We are proactive and strive to anticipate the emerging needs of our user communities.”

Abigail DiPaolo

Rutgers University

"Among the many compliments we receive from [students], the one we hear the most is 'Thanks for supplying so quickly."

Kip Darling, Library Supervisor

Birmingham City University

"campusM has been flexible in being able to meet the needs of our students."

Bill Young ,Vice President of Digital Transformation and CIO

Butler Community College

“We've had people saying that they’ve booked a study space on their commute, The feedback has been really positive.”

Angela Walker

The University of Salford Library

“…we needed an enterprise system to support our course materials with a consistent process … Leganto had exactly what we needed.”

Director of Library Enterprise Systems

Research University

"The question that we’re trying to solve with the app is: how can we make it easier for them to make the most of these opportunities?"

David Goddard, Head of Digital Experience

University College London

“Our average turnaround time for articles was somewhere between 2-5 days, now they are coming in around 9 hours. That’s absolutely brilliant."

Chris Beevers

University of Huddersfield

“Leganto is extremely versatile, and extremely easy to use.”

Ben Hogben

Ithaca College

“Our continuously expanding knowledge of the new system allows us to improve our workflows, everyday IT skills, and user experience."

Sara Melchior, Art Library Manager

documenta archiv

“We want to be that helping hand that gets you where you need to go.”

Dave Hyman

University of San Francisco

“The campusM portal is a one stop-shop for all our students’ needs.“

Jānis Laizāns

Riga Stradiņš University

“The goal was to make the digital experience as seamless as possible.”

Joseph Namey

University of North Florida

“As soon as we implemented Leganto, we began using it to manage informed purchases of materials for teaching, with our integrated, cross-team workflow seamlessly handling requests.”

Angela Laurins, Library Learning Services Manager

The University of Edinburgh

Explore how SBART improves user experience and increases visibility using Alma & Primo

SBART

"Rapido brought circulation and ILL staff into a closer working relationship."

Rachel Watters, Director of Resource Sharing

University of Wisconsin-Madison

"When you take a look at Alma and what Alma can do and how that can be restructured that can open your mind to new possibilities."

Julie Kane

Washington & Lee University

"The University of Siena decided to go live with Alma, joining other universities in our region."

Guido Badalamenti

The University of Siena

“Together with all of my colleagues in the network, and of course with the help of Ex Libris, we overcame all problems"

Wolfgang Hamedinger

OBVSG

Ex Libris is privileged to be part of the DP community and is proud to share a case study of a unique institution, TIB - Leibniz Information Centre for Science and Technology.

Micky Lindlar

TIB - Leibniz Information Centre for Science and Technology

"We've been able to do a lot of streamlined workflows with the same amount of staff, and we really appreciated working with the tools."

Pascal Calarco

University of Windsor

"During the Covid-19 pandemic the library was one of the few services that continued to be open and to serve patrons and the whole community.”

François Renaville

University of Liège

Find out how campusM is helping students at TCTC get to the right information at the right time to take the right action.

Luke VanWingerden & Dr. Mark Dougherty

Tri-County Technical College

“We have the best possible relationship with Ex Libris, as we share exactly the same objective - creating valued services for our faculty.”

Ming-Jiu Hwang

National Yang Ming Chiao Tung University

"Collaboration with Ex Libris has been a journey of true partnership, which we hope will continue into the future."

Thomas Marty

The Swiss Library Service Platform

“After the curation is over, the output lives on.…The lists and resources are used after the fact in all kinds of ways, so the students leave a lasting legacy.”

Catherine Stephen

University of Surrey

Centralizing resource sharing through one platform gave Brandeis a better experience while lowering the administration burden

Mark Paris

Brandeis University

“This API is exactly what we were hoping for ever since we migrated to Alma.”

Brian Yost

Hope College

“The campusM App Manager makes it really easy to set up this type of survey and run with it."

David Gilani

Middlesex University

"Alma Analytics help highlight the value of the library's collections."

Simon Huggard

Swinburne University

“The list of things we like about Alma is quite long – and getting longer, as we still have more to discover."

Bas Vat

Leiden University

"The implementation of Library Mobile app allows us to be more available to our students and to provide them with all the necessary support."

Eric Lams

The Library of the University of the Littoral Côte d’Opale

"What I really enjoy is the worldwide community. It makes you aware that even as a small library you are not alone.“

Christian Kieslinger

University of Applied Sciences St. Pölten

“After the curation is over, the output lives on.…The lists and resources are used after the fact in all kinds of ways, so the students leave a lasting legacy.”

Catherine Stephen

University of Surrey

Centralizing resource sharing through one platform gave Brandeis a better experience while lowering the administration burden

Mark Paris

Brandeis University

“The campusM App Manager makes it really easy to set up this type of survey and run with it."

David Gilani

Middlesex University

"The implementation of Library Mobile app allows us to be more available to our students and to provide them with all the necessary support."

Eric Lams

The Library of the University of the Littoral Côte d’Opale

“We were given a very good hand from Ex Libris project management and then we managed the migration well.”

Falk Hartwig

The Nuremberg University of Music

"Thanks to the Alma Community Zone, we could activate or deactivate sections of our ebook inventory at any time."

Bettina Kaldenberg

Library of the University of Mannheim

“The ability to coherently manage these various constellations of licenses and patron types was one of the reasons we selected Alma."

Knut Bøckman

The Royal Danish Library

"Thanks to the possibilities provided by APIs, Alma is well prepared for the future.”

Leon Krauthausen, System Librarian

Freie Universität Berlin

“Ex Libris solutions helped us broaden the use of technology within the library and provide innovative learning experiences for our students.”

Dr. Brandon A. Owens

Fisk University

Taking Resource Sharing to the Next Level with Rapido

Peta Hopkins, Jessie Donaghey, Sarah Fredline

Bond University

"Ex Libris Alma checks off all the boxes to meet our needs and leaves us with a lot of room for growth in the future."

Judith Drescher

Molloy College

“The ability for students to use both mobile apps and web browser to interact as a single platform is very powerful.”

Rabindra Das

Toi Ohomai Institute of Technology

"The Alma platform has proven to be an excellent library system, smoothly integrating with other university systems."

Dalia Mendelsson

Hebrew University of Jerusalem

"The major benefit is the automated processing which allows borrowing requests to be fulfilled without staff mediation."

Jacinda Boivin

University of Otago

During the first term with Leganto, almost 47,000 students were accessing reading lists in nearly 1,000 courses.

University of Sydney

"Alma has provided a different vision of the future of health libraries, allowing us to explore services beyond what we’ve previously considered."

Chris Parker

The Prince Charles Hospital Library

"The Alma-based workflow is quick and efficient, from licensing all the way to getting the right content into the hands of our students."

Sarah Falls

University of North Carolina School of the Arts

“Alma has made it possible for us to adapt our services and workflows so that we can operate effectively in an online environment"

Jane Saunders

University of Leeds

"When you take a look at what Alma can do, and how that can be restructured, that can open your mind for new possibilities for your entire work life"

Julie Kane

Washington and Lee University

The library with the largest collection in Australia needed to streamline integration for accurate archival management

Lynne Billington

State Library of New South Wales

Find out why academic library at a specialist university transformed its services and operations through Alma, Primo and Leganto

Laura Pilsel

Harper Adams University

Unifying systems and workflows with Alma at the Library of Ara Institute of Canterbury

Claire Brocklehurst

Ara Institutue of Canterbury

New authentication process simplifies admin and user experiences

Stephen Dashfield, Claire Hammersley

University of Derby

Hear how Rapido meets the vision for resource sharing for some leading librarians

Mark Parris, Curran Riley, Dan Taylor

Brandeis University, University of Wisconsin-Madison, Ithaca College,

Promoting Student Affordability with Leganto

Kelly Ann Sam

Reserves Coordinator, California State University San Marcos

The Leganto-Rialto workflow: The key to streamlining the purchase of course materials

Angela Laurins and Elize Rowan

The University of Edinburgh

Librarians from Brandeis University and Ithaca College talk about leaving their previous resource sharing systems and moving to Rapido.

Mark Paris, Dan Taylor

Brandeis University, Ithaca College

How Rapido works at a large institute with 13 campuses and part of the big ten group of libraries.

Katie Sanders

Library Systems Administrator, University of Wisconsin-Madison

The Leganto Solution as a Facilitator in Cross Team Collaboration

Sarah Bateup & Moraig Vuurman

Faculty Librarian, Technology Enhanced Learning Designer, Bond University

Turning resource sharing into a streamlined, user-friendly process helped benefit staff and patrons while reducing Ithaca College's costs.

Dan Taylor

Library Systems Specialist, Ithaca College

"campusM allows us to stay connected and maintain an engaging and unique experience."

Francisco Esteban

University of Barcelona

Alma for Digital Resources - University of Liège case study

Alma for Digital Resources Provides Critical Digital-Based Access at the University of Liège

François Renaville, Paul Thirion, Fabienne Prosmans, Stéphanie Simon

University of Liège

Using Ex Libris Higher-Ed Cloud Solutions at the University of Montana

John Greer

University of Montana

Alma as Part of a Strategy to Become an International-Level Institution

Celine Qiu

Southern University of Science and Technology (SUSTech)

PNW seniors use campusM sandbox to improve wayfinding services

George Stefanek, Carol Coupet

Purdue University Northwest

Imperial College London Portfolio Case Study image

Supporting the Imperial College Library Mission with Ex Libris Higher-Ed Cloud Solutions

Katherine Rose, Katharine Thompson, James Garry

Imperial College, London

University of Mpumalanga Brings Together Two Academic Libraries with Alma

Zanele Mathe

University of Mpumalanga

Streamlining Student Access to Course Resources

Linnaeus University

Unifying Library Services Across Several Small Campuses

Alison Harding

UWTSD

RapidILL at University of Wisconsin-Madison

Students, Faculty & Staff Get the Most Out of Interlibrary Loan

Joy Pohlman

University of Wisconsin-Madison

Efficiently delivering course resources and managing copyright licensing

Margaret Ann Trotter

Vanderbilt University

Increasing OER use and lowering student costs

Rosemary Arneson

University of Mary Washington

Alma & Summon at Johnson County Community College

Michael Frisbie

Johnson County Community College

Smart & Efficient Interlibrary Loan at Harvard Library with RapidILL

Leila Smith

Harvard University

Partnering with academics and educational developers

Alison Neil

University of New South Wales

Kingston University Ex Libris Higher Ed Solutions Case Study

Demonstrating and Deepening the Library's Value with Ex Libris Higher-Ed Solutions

Helen Woolfries

Kingston University London

Alma & Primo at Vanderbilt University

Dale Poulter

Vanderbilt University

Alma at California State University: A Consolidation of Efficiency and Savings

Jessica Hartwigsen

California State University

A Faculty Perspective of Leganto – Making Course Resource Lists Easy

Sara Branch

Formerly an Associate Professor of Psychology

A Fulfillment Round Table: Invisible Convenience

Brian Thompson & Todd Vandenbark

University of Iowa & Wartburg College

Greater control over copyright and improved service to faculty

Susan Lafferty

Australian Catholic University

Middlesex University Transforms Student Engagement with campusM

Mary McLaren, Student Communications Officer

Middlesex University

Supporting teaching strategy and improving learning affordability

Pascal Calarco, University Librarian

University of Windsor

Leganto at the University of Edinburgh: Improving Library Productivity and Student Experience

Angela Laurins & Sarah Ames

University of Edinburgh

How can you provide a digital one-stop shop to college services for your students? Learn from Miami Dade's example.

Ewie Marais, Director of Enterprise Applications

Miami Dade College

What does a successful campus app marketing plan look like? Learn how the University of Montana launched their campusM app.

University of Montana

A Resource Sharing Round Table: How Macquarie University is Streamlining Interlibrary Loan

Tony L.H. Wai
Annette Schryver
Jim Kelly
Matthew Pinson

Macquarie University

"Our students and staff really engage with campusM. They enjoy and appreciate accessing our services directly from their devices."

Iain Bruce

Edinburgh Napier University

National Library of New Zealand Rosetta case study

Rosetta at the National Library of New Zealand: Keeping the Nation’s Digital Heritage Secure and Accessible

Steve Knight

Programme Director, Preservation Research and Consultancy, National Library of New Zealand

“Because of the streamlined back-office processes, we're able to reinvest staff time in more front-facing, student-focused activities.”

Richard Milne

Robert Gordon University

An Instructor's Perspective of Leganto: Improving Teaching & Learning Effectiveness

Dr. Siobhan MacAndrew

Psychology lecturer, Abertay University

Moving to a Modern Course-Resource List Solution

University of York

“We have a vision for how the library can help the university, and Leganto has facilitated our ability to provide that help.”

Greg Argo

Associate Director for Access & Digital Services, University of St. Thomas

Alma at the University of Wisconsin: The New UX and Consortium Collaboration

Crystal Buss

Head of Access Services, University of Wisconsin

“Leganto makes library resources more visible and showcases the library for the entire institution.”

Asbjørn Risan

BIBSYS Consortium

“Having Leganto is bringing the focus back to what the library really is, which is delivering resources and providing service.”

Jean McGuinness

Library Services Team Leader, Abertay University

"Crucially, campusM helps us communicate the Aston student experience. "

Tony Lyons

Digital Project Manager, Aston University

"With Leganto it's a Year-Long Dialogue with the Academics"

Sinéad McGhee

Academic Librarian, Abertay University

Leganto at Washington State University: Impacting Learning Affordability

Blake Galbreath

Core Services Librarian, Washington State University

Primo at KU Leuven: The New Primo UI and the Primo Community

Mehmet Celik

Senior Business Consultant, KU Leuven

Leganto at University of New South Wales: Creating a Community around Course Reading Lists

Cath Ellis

Associate Dean of Education Faculty of Arts & Social Sciences, University of New South Wales

Rosetta at the University of Nebraska-Lincoln: Configurable Digital Asset Management

Jenny Thoegersen

Data Curation Librarian, The University of Nebraska-Lincoln

Primo at City University of New York: Higher Usage of Electronic Resources and Better Indexing

Allie Verbovetskaya

Web and Mobile Systems Librarian, City University of New York

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