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February 29, 2024

We are thrilled to announce a significant milestone in our ongoing commitment to enhancing customer experiences — the Rosetta Online Help is now directly accessible on the Knowledge Center!

As part of a large-scale project, we have switched from the traditional PDF format to a more dynamic and user-friendly online platform.

 

This change reflects our commitment to providing smooth and effective support to our customers and simplifying internal processes for our staff. The transition to the Knowledge Center marks a significant step forward in our efforts to improve accessibility, searchability, and overall user experience.

 

 

 

Key benefits:

  1. Accessibility: The Rosetta online help is now just a click away on the Knowledge Center, making it easily accessible to our customers. This shift eliminates the need to download and navigate through PDFs, saving time and effort.
  2. User-Friendly Interface: The Knowledge Center offers an intuitive and user-friendly interface, enabling users to quickly find the information they need. The improved layout and navigation will create a more positive and efficient user experience.
  3. Real-time Updates: The online platform allows for real-time updates, ensuring the information provided is always current and reflects the latest developments. This dynamic approach enhances the accuracy and relevance of the content available.
  4. Feedback: Users can provide feedback directly on the platform. This fosters a sense of community and enables continuous improvement based on user input.

 

We encourage everyone to explore the enhanced Rosetta online help on the Knowledge Center and take advantage of its new features.

Find out more on the Knowledge Center.

 

 

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