To provide an improved and more convenient experience for Ex Libris customers, a consolidation effort is underway to integrate the Ex Libris Trust Center into the Clarivate Trust Center on www.clarivate.com in the coming months. Here are answers to some of the most frequently asked questions about the Trust Center.
What is the Ex Libris Trust Center?
The Ex Libris Trust Center is a one-stop clearinghouse for information about company practices, policies and procedures on privacy, security, transparency and compliance. It is currently located at https://trust.exlibrisgroup.com/
Why is the ExLibris Trust Center moving to the Clarivate website?
By integrating the Ex Libris Trust Center with the Clarivate Trust Center website, we are consolidating all the essential resources and information in a unified, centralized location. We believe this consolidation will provide you with an improved and more convenient experience while accessing information related to our security practices.
How will this improve my user experience?
- It eliminates navigating to a separate site – everything will be just a click away.
- It provides access to a larger security team who can:
- enhance regular updates
- better detect and analyze potential security threats
- swiftly mitigate and resolve any potential security incidents
Does this update change or affect any policies or contractual agreements? What will change?
Moving information to the Clarivate Trust Center has no impact on your contractual agreements.
We will aggregate our standards and policies into statements (e.g., “Welcome to Ex Libris cloud“statement, “Cloud security and Privacy Statement” and whitepapers) to help you find the relevant information quickly, instead of having a dedicated page or policy for each topic.
When will the Ex Libris Trust Center move? How will I find it?
You can continue find of detailed information regarding our security, privacy, and compliance practices at Ex Libris knowledge center once the Ex Libris Trust Center has moved, announcements will be made on www.exlibrisgroup.com and through other direct communication channels.