No code, no problem: Automate library workflows with ease
Ex Libris Higher Education Platform simplifies library system integration, helping institutions automate and scale with confidence. Library Open Workflows (LibOW) builds on this by creating a shared space for libraries to collaborate, reuse and innovate together.
Automate library workflows with Library Open Workflows
Automate with Low-Code Tools: Build Powerful Workflows in Minutes
Library Open Workflows is a no-code/low-code tool that lets Alma’s library management system users automate tasks and build custom integrations using a simple drag-and-drop interface. As a subscription-based solution, it makes it easy to connect APIs, webhooks, Cloud apps, forms, external systems and even AI models, without needing advanced coding skills or development tools. With LibOW, you can create automated workflows in minutes, streamlining operations and saving valuable time.
Connect Systems Seamlessly with a Unified Integration Layer
Library Open Workflows serves as a modern integration layer, connecting Alma’s built-in tools, like APIs, webhooks, and Cloud Apps, with external systems. It streamlines processes across departments, ensuring consistency and control. Fully embedded in the Ex Libris platform, it offers an intuitive interface for staff at all levels to build and manage complex integrations, replace legacy systems and reduce the time and effort needed for ongoing maintenance.
Give Every Team Member the Power to Innovate
Whether you're streamlining acquisitions, automating notifications or integrating systems, Library Open Workflows (LibOW) gives your team powerful tools to get it done, no coding required. Its intuitive drag-and-drop interface and reusable workflow modules make it easy to build automations quickly. As your library’s needs evolve, LibOW adapts with flexible, future-ready capabilities. Reduce reliance on IT and empower staff to innovate independently using built-in integrations and seamless connection to the Library Open Platform.
Automate with Confidence in a Secure, Compliant Environment
Library Open Workflows (LibOW) is embedded within the Ex Libris platform and hosted in the same secure cloud environment as all other Ex Libris solutions. It benefits from the platform’s enterprise-grade security, giving your team peace of mind as you scale automation. Built-in safeguards ensure that workflows run reliably and securely, while the intuitive interface allows staff to create and manage integrations without compromising data protection. With LibOW, libraries can confidently innovate while maintaining the high standards of security and compliance.
Share, Reuse, and Evolve Workflows Across Your Community
Library Open Workflows (LibOW) makes it easy to share workflows within your institution or contribute them to the broader Alma community, always stripped of private data, credentials and sensitive information. It supports export/import functionality and enables collaboration across consortia, helping libraries build on each other’s work. Designed in partnership with a global network of Alma institutions, LibOW encourages innovation through features like experimental workflow categories and peer-reviewed best practices. Whether you're working independently or as part of a network, LibOW empowers your team to collaborate, reuse, and evolve workflows with confidence.
Automate library workflows with Library Open Workflows
Automate with Low-Code Tools: Build Powerful Workflows in Minutes
Connect Systems Seamlessly with a Unified Integration Layer
Give Every Team Member the Power to Innovate
Automate with Confidence in a Secure, Compliant Environment
Share, Reuse, and Evolve Workflows Across Your Community
“Our Rialto implementation was really straightforward”
Jacqui Evans Charles Sturt University
“As soon as we implemented Leganto, we began using it to manage informed purchases of materials for teaching, with our integrated, cross-team workflow seamlessly handling requests.”
Angela Laurins The University of Edinburgh
“There are a lot of clicks to ordering through Alma, I could see that Rialto would save me a lot of time.”
Bonnie Hauser St. Edwards's University
“I’d love to say choosing Rialto was the result of a big event, but really it was a process.”
John Lassiter Georgia Northwestern Technical College
“The process for us was exceptionally easy, because the Rialto team did all the configurations for us”
Neil O’brien National University of Ireland
“We are very focused on usability, flexibility, and equity of access—and that also contributes to one of the reasons we selected Rialto”
Richard Levy UniSA
“UCLAN already implemented Ex Libris Alma and Leganto, so Rialto was the obvious next step”
Juliet Ibbotson UCLAN
“By staying true to these values, we created a search and discovery experience that balances usability, flexibility, and innovation.”
Early adopter Clarivate
“RapidILL was the perfect service at just the right time.”
François Renaville University of Liège
“When I learned that there was an API available for our university's library, I thought, ‘Fantastic! This gives my research team the ability to create experimental search interfaces using real data.”
Dr. Orland Hoeber University of Regina
"the implementation discussions with the Ex Libris team, we engaged in direct conversations about how to adapt existing tasks to the new system and streamline our workflows"
Library Staff National Kaohsiung University of Hospitality and Tourism
“The university has an overarching aim of connecting globally, and Rapido helps us achieve that."
Stacey Brown Nottingham Trent University
"For us... it’s about being able to quickly step in, understand what’s going on, and have conversations."
Kevin Braim St Mary’s University, Twickenham, London
"Attendance capture is one of the best engagement indicators."
Rupert Frankum University of Plymouth
"The number of registered users since the launch of Alma and Primo has increased by almost 20,000 - it's great!"
Jaroslav Sivák Charles University
“Thank you to the Clarivate team for leading and supporting the UNE Library’s implementation of Rapido!”
Rebecca Higgins University of New England
“Sourcing and filling each request in Rapido takes few steps compared to the multiple steps involved with our old system”
Roshan Thapa Charles Sturt University
"Having an open solution is important because it allows us to connect all of our systems to other systems across campus."
Eduardo Prieto University of Miami
"The last Alma release is very exciting. It's a major milestone for Ex Libris in the Linked Data development."
Xiaoli Li University of California, Davis
"When we migrated to Alma in 2018, one of our goals was to have one system to manage everything."
Jamen McGranahan Vanderbilt University
“We wanted a system that could handle the complex nature of our consortia.”
Wendy Ellis Florida Virtual Campus Library Services
"Our staff can go pull it, scan it, and send to them in a lot easier and faster method."
Jane Davis Linda Hall Library
"By making full use of the options offered by campusM, we can bring a real game changer in communication practices with the generation of students born in the age of smartphones."
Philippe Federici École Normale Supérieure de Lyon
"Alma benefits me in all aspects of e-resource management."
Danielle Ostendorf Colorado School of Mines
“[Rapido] makes the process as seamless as accessing items in the library’s own collection.”
Jennifer Young East Tennessee State University
“We were looking for certain requirements and Alma met all those criteria.”
Van Duong Royal Melbourne Hospital
"In the last three years, we’ve seen growth of 40% of faculty members using Leganto."
The Library Team Pontificia Universidad Católica de Chile
"...I can't imagine life or work without Alma. Too many things have changed...When we wanted to trigger the shift from print to electronic and digital, we did that with Alma."
Gijs Noels LIBIS
“With all the change we have seen … you can’t wait too long to adapt. Every five years, at least, you have to put everything on the table and rethink, from scratch.”
François Renaville University of Liège
"The unique full integration with Alma allows people to serendipitously find our content while searching the catalogue."
Alison Harvey Cardiff University
“Primo was the one place where we could integrate all the different resources that we have and give differentiated access to the different user groups.”
Knut Bøckman Royal Danish Library
"With Rapido, requests arrive in a more timely manner, and we’ve reduced our price per item."
Peggy Glatthaar Florida Gulf Coast University
“We saw a 300% usage increase, but we didn't feel that as a staff team.”
Heather Cripps University of Derby
"I don't think we would have been able to do a lot of the things that we've done without that type of customization framework."
Allen Jones The New School Library and Archives
"The adoption of Ex Libris Leganto... has led to significant improvements in workflows and streamlined access to the university library resources."
Silvia Trevenzoli University of Verona
“The immediacy of the data with campusM...means we can get early intervention going right away.“
Gary Brewerton Loughborough University
"Creating a seamless experience where we take analytics and the actions in Alma and turn them into one."
Raphael Gabbay Ex Libris, Part of Clarivate
“Whatever problems you have, don't let interlibrary loan be one of them.”
Kip Darling Birmingham City University
"Users go to Primo, find the article, and make the request right there."
Jane Campbell St Olaf College
"It has saved so much time and effort now that we have a cloud-based system."
Molly Beisler University of Nevada - Reno
"Alma lets us get materials out so much faster and so much easier"
Matthew Farthing Washtenaw Community College
"There's a lot of benefits with Rialto and I think just that transparency right there makes it worth investigating Rialto."
Jennifer Matthews Rowan University
“It has been a really big shift.. yet this was the smoothest implementation I’ve ever been through.”
Jane Davis Linda Hall Library
"Requests [are processed] directly, without any intervention needed by ILL staff."
Rachel Watters University of Wisconsin-Madison Library
"Linked Data is a new technology and this is an important next step in the future of libraries."
Itai Veltzman Ex Libris, Part of Clarivate
"Now, students go straight to Primo, expand their results and get their materials"
Swetta Abeyta Saint Mary's College of California
"The features that excite me most about Alma are automated holdings, Alma Analytics, and the quarterly releases of new functionality."
Charlie Remy Dartmouth Library
"Our goal is to make the network open to any library using any integrated library system"
Katie Birch Ex Libris, part of Clarivate
"[Leganto] puts us in a position to be at the very forefront of course creation"
Erin Beach Northeastern University
“A small library can use Alma effectively and efficiently.”
Karen WaitE Spokane Community College
"We want to ensure that our patrons get the right materials for their studies as quickly as possible"
Christopher Lee California State University System
"My favorite thing in Alma is analytics, it's so powerful, it really helps me with assessment and figuring out how we want to change our services..."
Christina Hennessey California State University - Northridge
“…It was refreshing that the project was as quick as it was and that we were able to go live as fast as we did”
Shelly Hypes University of North Carolina
"Rapido brings resource sharing to student searches, and they don’t have to do anything else"
Matt Cox University of Derby
“Because we pay a set fee annually for RapidILL, we now have no limits on the number of articles and chapters our users can request.”
Will Grady, Collection Services Librarian Manchester Metropolitan University
“We've seen higher engagement in submissions, and can see the better user experience in those figures.”
Dr Rachel Schulkins University of Liverpool
"Among the many compliments we receive from [students], the one we hear the most is 'Thanks for supplying so quickly."
Kip Darling, Library Supervisor Birmingham City University
"campusM has been flexible in being able to meet the needs of our students."
Bill Young ,Vice President of Digital Transformation and CIO Butler Community College
“We've had people saying that they’ve booked a study space on their commute, The feedback has been really positive.”
Angela Walker The University of Salford Library
“…we needed an enterprise system to support our course materials with a consistent process … Leganto had exactly what we needed.”
Director of Library Enterprise Systems Research University
"The question that we’re trying to solve with the app is: how can we make it easier for them to make the most of these opportunities?"
David Goddard, Head of Digital Experience University College London
“Our average turnaround time for articles was somewhere between 2-5 days, now they are coming in around 9 hours. That’s absolutely brilliant."
Chris Beevers University of Huddersfield
“Leganto is extremely versatile, and extremely easy to use.”
Ben Hogben Ithaca College
“Our continuously expanding knowledge of the new system allows us to improve our workflows, everyday IT skills, and user experience."
Sara Melchior, Art Library Manager documenta archiv
“We want to be that helping hand that gets you where you need to go.”
Dave Hyman University of San Francisco
“The campusM portal is a one stop-shop for all our students’ needs.“
Jānis Laizāns Riga Stradiņš University
“The goal was to make the digital experience as seamless as possible.”
Joseph Namey University of North Florida
“As soon as we implemented Leganto, we began using it to manage informed purchases of materials for teaching, with our integrated, cross-team workflow seamlessly handling requests.”
Angela Laurins, Library Learning Services Manager The University of Edinburgh
Explore how SBART improves user experience and increases visibility using Alma & Primo
SBART
"Rapido brought circulation and ILL staff into a closer working relationship."
Rachel Watters, Director of Resource Sharing University of Wisconsin-Madison
"When you take a look at Alma and what Alma can do and how that can be restructured that can open your mind to new possibilities."
Julie Kane Washington & Lee University
"The University of Siena decided to go live with Alma, joining other universities in our region."
Guido Badalamenti The University of Siena
“Together with all of my colleagues in the network, and of course with the help of Ex Libris, we overcame all problems"
Wolfgang Hamedinger OBVSG
Ex Libris is privileged to be part of the DP community and is proud to share a case study of a unique institution, TIB - Leibniz Information Centre for Science and Technology.
Micky Lindlar TIB - Leibniz Information Centre for Science and Technology
"We've been able to do a lot of streamlined workflows with the same amount of staff, and we really appreciated working with the tools."
Pascal Calarco University of Windsor
"During the Covid-19 pandemic the library was one of the few services that continued to be open and to serve patrons and the whole community.”
François Renaville University of Liège
Find out how campusM is helping students at TCTC get to the right information at the right time to take the right action.
Luke VanWingerden & Dr. Mark Dougherty Tri-County Technical College
“We have the best possible relationship with Ex Libris, as we share exactly the same objective - creating valued services for our faculty.”
Ming-Jiu Hwang National Yang Ming Chiao Tung University
"Collaboration with Ex Libris has been a journey of true partnership, which we hope will continue into the future."
Thomas Marty The Swiss Library Service Platform
“After the curation is over, the output lives on.…The lists and resources are used after the fact in all kinds of ways, so the students leave a lasting legacy.”
Catherine Stephen University of Surrey
"Centralizing resource sharing through one platform gave Brandeis a better experience while lowering the administration burden."
Mark Paris Brandeis University
“This API is exactly what we were hoping for ever since we migrated to Alma.”
Brian Yost Hope College
“The campusM App Manager makes it really easy to set up this type of survey and run with it."
David Gilani Middlesex University
"Alma Analytics help highlight the value of the library's collections."
Simon Huggard Swinburne University
“The list of things we like about Alma is quite long – and getting longer, as we still have more to discover."
Bas Vat Leiden University
"The implementation of Library Mobile app allows us to be more available to our students and to provide them with all the necessary support."
Eric Lams The Library of the University of the Littoral Côte d’Opale
"What I really enjoy is the worldwide community. It makes you aware that even as a small library you are not alone.“
Christian Kieslinger University of Applied Sciences St. Pölten
“RapidILL was the perfect service at just the right time.”
François Renaville University of Liège
“We were given a very good hand from Ex Libris project management and then we managed the migration well.”
Falk Hartwig The Nuremberg University of Music
"Thanks to the Alma Community Zone, we could activate or deactivate sections of our ebook inventory at any time."
Bettina Kaldenberg Library of the University of Mannheim
“The ability to coherently manage these various constellations of licenses and patron types was one of the reasons we selected Alma."
Knut Bøckman The Royal Danish Library
"Thanks to the possibilities provided by APIs, Alma is well prepared for the future.”
Leon Krauthausen, System Librarian Freie Universität Berlin
“Ex Libris solutions helped us broaden the use of technology within the library and provide innovative learning experiences for our students.”
Dr. Brandon A. Owens Fisk University
Taking Resource Sharing to the Next Level with Rapido
Peta Hopkins, Jessie Donaghey, Sarah Fredline Bond University
"Ex Libris Alma checks off all the boxes to meet our needs and leaves us with a lot of room for growth in the future."
Judith Drescher Molloy College
“The ability for students to use both mobile apps and web browser to interact as a single platform is very powerful.”
Rabindra Das Toi Ohomai Institute of Technology
"The Alma platform has proven to be an excellent library system, smoothly integrating with other university systems."
Dalia Mendelsson Hebrew University of Jerusalem
"The major benefit is the automated processing which allows borrowing requests to be fulfilled without staff mediation."
Jacinda Boivin University of Otago
"During the first term with Leganto, almost 47,000 students were accessing reading lists in nearly 1,000 courses."
University of Sydney
"Alma has provided a different vision of the future of health libraries, allowing us to explore services beyond what we’ve previously considered."
Chris Parker The Prince Charles Hospital Library
"The Alma-based workflow is quick and efficient, from licensing all the way to getting the right content into the hands of our students."
Sarah Falls University of North Carolina School of the Arts
“Alma has made it possible for us to adapt our services and workflows so that we can operate effectively in an online environment."
Jane Saunders University of Leeds
"When you take a look at what Alma can do, and how that can be restructured, that can open your mind for new possibilities for your entire work life."
Julie Kane Washington and Lee University
"The library with the largest collection in Australia needed to streamline integration for accurate archival management."
Lynne Billington State Library of New South Wales
“Find out why an academic library at a specialist college transformed its services and operations through Alma, Primo and Leganto."
Laura Pilsel Harper Adams University
Unifying systems and workflows with Alma at the Library of Ara Institute of Canterbury
Claire Brocklehurst Ara Institutue of Canterbury
New authentication process simplifies admin and user experiences
Stephen Dashfield, Claire Hammersley University of Derby
Supporting the Imperial College Library Mission with Ex Libris Higher-Ed Cloud Solutions
Katherine Rose, Katharine Thompson, James Garry Imperial College, London
The Leganto-Rialto workflow: The key to streamlining the purchase of course materials
Angela Laurins and Elize Rowan The University of Edinburgh
Hear how Rapido meets the vision for resource sharing for some leading librarians
Mark Parris, Curran Riley, Dan Taylor Brandeis University, University of Wisconsin-Madison, Ithaca College,
Promoting Student Affordability with Leganto
Kelly Ann Sam Reserves Coordinator, California State University San Marcos
Librarians from Brandeis University and Ithaca College talk about leaving their previous resource sharing systems and moving to Rapido.
Mark Paris, Dan Taylor Brandeis University, Ithaca College
How Rapido works at a large institute with 13 campuses and part of the big ten group of libraries.
Katie Sanders Library Systems Administrator, University of Wisconsin-Madison
The Leganto Solution as a Facilitator in Cross Team Collaboration
Sarah Bateup & Moraig Vuurman Faculty Librarian, Technology Enhanced Learning Designer, Bond University
Turning resource sharing into a streamlined, user-friendly process helped benefit staff and patrons while reducing Ithaca College's costs.
Dan Taylor Library Systems Specialist, Ithaca College
"campusM allows us to stay connected and maintain an engaging and unique experience."
Francisco Esteban University of Barcelona
Alma for Digital Resources Provides Critical Digital-Based Access at the University of Liège
François Renaville, Paul Thirion, Fabienne Prosmans, Stéphanie Simon University of Liège
Alma as Part of a Strategy to Become an International-Level Institution
Celine Qiu Southern University of Science and Technology (SUSTech)
PNW seniors use campusM sandbox to improve wayfinding services
George Stefanek, Carol Coupet Purdue University Northwest
University of Mpumalanga Brings Together Two Academic Libraries with Alma
Zanele Mathe University of Mpumalanga
Students, Faculty & Staff Get the Most Out of Interlibrary Loan
Joy Pohlman University of Wisconsin-Madison
Efficiently delivering course resources and managing copyright licensing
Margaret Ann Trotter Vanderbilt University
Increasing OER use and lowering student costs
Rosemary Arneson University of Mary Washington
Alma & Summon at Johnson County Community College
Michael Frisbie Johnson County Community College
Smart & Efficient Interlibrary Loan at Harvard Library with RapidILL
Leila Smith Harvard University
Partnering with academics and educational developers
Alison Neil University of New South Wales
Demonstrating and Deepening the Library's Value with Ex Libris Higher-Ed Solutions
Helen Woolfries Kingston University London
Alma at California State University: A Consolidation of Efficiency and Savings
Jessica Hartwigsen California State University
A Faculty Perspective of Leganto – Making Course Resource Lists Easy
Sara Branch Formerly an Associate Professor of Psychology
A Fulfillment Round Table: Invisible Convenience
Brian Thompson & Todd Vandenbark University of Iowa & Wartburg College
Middlesex University Transforms Student Engagement with campusM
Mary McLaren, Student Communications Officer Middlesex University
Greater control over copyright and improved service to faculty
Susan Lafferty Australian Catholic University
Supporting teaching strategy and improving learning affordability
Pascal Calarco, University Librarian University of Windsor
Leganto at the University of Edinburgh: Improving Library Productivity and Student Experience
Angela Laurins & Sarah Ames University of Edinburgh
How can you provide a digital one-stop shop to college services for your students? Learn from Miami Dade's example.
Ewie Marais, Director of Enterprise Applications Miami Dade College
What does a successful campus app marketing plan look like? Learn how the University of Montana launched their campusM app.
University of Montana
A Resource Sharing Round Table: How Macquarie University is Streamlining Interlibrary Loan
Tony L.H. Wai
Annette Schryver
Jim Kelly
Matthew Pinson
Macquarie University
"Our students and staff really engage with campusM. They enjoy and appreciate accessing our services directly from their devices."
Iain Bruce Edinburgh Napier University
Rosetta at the National Library of New Zealand: Keeping the Nation’s Digital Heritage Secure and Accessible
Steve Knight Programme Director, Preservation Research and Consultancy, National Library of New Zealand
“Because of the streamlined back-office processes, we're able to reinvest staff time in more front-facing, student-focused activities.”
Richard Milne Robert Gordon University
Streamlining Researcher Access to Funding
Ryan Champagne Director of Systemwide Digital Library Services, California State University
An Instructor's Perspective of Leganto: Improving Teaching & Learning Effectiveness
Dr. Siobhan MacAndrew Psychology lecturer, Abertay University
“We have a vision for how the library can help the university, and Leganto has facilitated our ability to provide that help.”
Greg Argo Associate Director for Access & Digital Services, University of St. Thomas
Alma at the University of Wisconsin: The New UX and Consortium Collaboration
Crystal Buss Head of Access Services, University of Wisconsin
“Leganto makes library resources more visible and showcases the library for the entire institution.”
Asbjørn Risan BIBSYS Consortium
“Having Leganto is bringing the focus back to what the library really is, which is delivering resources and providing service.”
Jean McGuinness Library Services Team Leader, Abertay University
"Crucially, campusM helps us communicate the Aston student experience."
Tony Lyons Digital Project Manager, Aston University
"With Leganto it's a Year-Long Dialogue with the Academics"
Sinéad McGhee Academic Librarian, Abertay University
Leganto at Washington State University: Impacting Learning Affordability
Blake Galbreath Core Services Librarian, Washington State University
Primo at KU Leuven: The New Primo UI and the Primo Community
Mehmet Celik Senior Business Consultant, KU Leuven
Leganto at University of New South Wales: Creating a Community around Course Reading Lists
Cath Ellis Associate Dean of Education Faculty of Arts & Social Sciences, University of New South Wales
Rosetta at the University of Nebraska-Lincoln: Configurable Digital Asset Management
Jenny Thoegersen Data Curation Librarian, The University of Nebraska-Lincoln
Primo at City University of New York: Higher Usage of Electronic Resources and Better Indexing
Allie Verbovetskaya Web and Mobile Systems Librarian, City University of New York
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Library Open Workflows (LibOW) is a no-code/low-code solution embedded in Alma that allows libraries to build, automate, and streamline workflows. It’s designed to reduce technical barriers and enable staff to create custom automations without coding, using visual tools like drag-and-drop builders.
LibOW can automate a wide range of processes, including acquisitions, notifications, form submissions, third-party system integration, and data transfers (e.g., via FTP). It supports backend scheduling, API calls, webhook triggering and more.
Library staff assigned the LibOW role can access, create, and manage workflows. Other staff can still trigger workflows through forms using the dedicated Cloud App, even without the LibOW user role. While having some technical familiarity is useful, you do not need to be a developer. LibOW’s drag-and-drop, low-code interface makes it possible for library staff of varying skill levels to build and manage workflows without programming expertise.
All Alma and Primo APIs are supported. LibOW users also get double the standard API call daily threshold to accommodate automation needs.
Yes. LibOW integrates with Microsoft Office 365 (including Teams), GitLab, GitHub, and OpenAI (with separate subscription and secure configuration).
Yes. Alma webhooks can be configured to trigger workflows in LibOW, allowing seamless interaction with third-party systems.
Yes. Many libraries use LibOW to modernize integrations and eliminate outdated systems by streamlining complex workflows through Alma.
Yes. Workflows can be created at the user level (private) or the institution level (shared by admins). Credentials and sensitive data are always excluded from shared workflows. In addition, LibOW supports sharing workflows with the broader Alma community, enabling libraries to exchange best practices and reusable designs without exposing private information.
Yes. LibOW supports exporting and importing workflows in a standard .json file format (via the Download option). This makes it easy to share workflows between institutions and with the wider Alma community, while ensuring portability and consistency.
Yes. A consortial central office with a LibOW subscription can build and deploy workflows across member libraries.
You can access full documentation on the: Library Open Workflows – Ex Libris Developer Network. In addition, there are out-of-the-box workflows and demo videos, including examples using FTP and OpenAI: Library Open Workflows – subscription solution
Users can submit enhancement requests through the Ex Libris Idea Exchange. For questions, sharing ideas, or discussing tips and best practices, the LibOW Forum on the Developer Network connects staff with both the Ex Libris team and the wider community.