Connecting patrons to academic content
Summon discovery solution enables your patrons to uncover a wealth of academic content through a simple, user-friendly interface. Carefully designed to meet both patrons’ and librarians’ needs, Summon improves the discovery of your library’s collection and institutional resources.
Libraries can leverage robust capabilities through an out-of-the-box interface or an API and benefit from flexible customization options and easy-to-use administration tools.
Summon
Enhancing Patron Engagement and Intuitive Discovery with Summon Research Assistant
A generative AI-powered library discovery solution enables to engage patrons better and empowers them to intuitively search, explore, and take maximum advantage of trusted library materials.
Based on a RAG (Retrieval Augmented Generation) architecture and grounded in the extensive Ex Libris CDI (Central Discovery Index), Summon Research Assistant provides a starting point to users for their research, including source referencing and appropriate attribution for the authors.
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Summon
Enhancing Patron Engagement and Intuitive Discovery with Summon Research Assistant
A generative AI-powered library discovery solution enables to engage patrons better and empowers them to intuitively search, explore, and take maximum advantage of trusted library materials.
Based on a RAG (Retrieval Augmented Generation) architecture and grounded in the extensive Ex Libris CDI (Central Discovery Index), Summon Research Assistant provides a starting point to users for their research, including source referencing and appropriate attribution for the authors.
Based on a RAG (Retrieval Augmented Generation) architecture and grounded in the extensive Ex Libris CDI (Central Discovery Index), Summon Research Assistant provides a starting point to users for their research, including source referencing and appropriate attribution for the authors.
Our team of experts looks forward to hearing from you
We play nice with
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Records in the Central Discovery Index (CDI)
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Searches weekly
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Content neutral
Ex Libris Webinars
Wednesday, Nov 12, 2025 at 11:00 AM GTM -5
Upcoming
Effective email marketing strategies for libraries
From onboarding new users or patrons to developing content that reflects your library voice and mission, you’ll learn how to craft email strategies that drive engagement, build tru...
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Rapido Monthly Update-November
The Rapido monthly update will cover the highlights for the upcoming monthly release, community updates, and address FAQs.
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Exploring NDE UI for Consortia: Features, Customization, and...
Join us to explore consortia-focused aspects of the NDE UI, including a demo of key features like Union View and "Get It from Other.
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Wednesday, Dec 03, 2025 at 4:00 PM GTM -3
Upcoming
Academic AI in action: Enhancing library services with Alma
The session will introduce Alma Insights, which makes library data easier to access and interpret; explore how AI agents and assistants can assist staff in daily tasks; discuss upc...
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Rapido Monthly Update-December
The Rapido monthly update will cover the highlights for the upcoming monthly release, community updates, and address FAQs.
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What’s New in Primo
Join this webinar to get caught up on recent and upcoming developments with Primo, including a summary of the January 2026 Release highlights and a sneak preview of the April 2026 ...
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Primo Roadmap Webinar
An exclusive overview of the Primo Roadmap for 2026. In this webinar, we’ll highlight key initiatives, introduce exciting new developments, and share how these plans will continue ...
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Primo VE NDE configuration (Part of the 2025 Roadmap Webinar...
Please join us for this session in which we will demonstrate live the various configuration options for the Primo VE NDE.
We will look at configurations which do, as well as do no...
On demand
Make the Most of the New Search UX
The new search interface is full of new capabilities and ways to save time and effort come learn how to make the most of the new search.
On demand
How Academic AI is Redefining Discovery
Join your colleagues in this live discussion and hear directly from Michael Gonzalez (University of Technology Sydney) and Sue Stevens (Cardiff University) who will share how their...
Alma Analytics for RapidILL users (2025 Roadmap Webinar Seri...
A new analytics dashboard and extensive set of corresponding reports has been developed in coordination with the input and cooperation of the RapidILL user community. The new repor...
XSL Normalization Rules and Processes for Metadata Records
XSL normalization of metadata records is now supported, enabling both manual and batch processing. Institutions can use XSL to manipulate metadata across all MARC-supported formats...
Library community at work: Developing custom AI workflows fo...
Curious about real-world AI applications in libraries? Join us to learn directly from teams librarians building custom solutions and putting these tools them into practice.
Primo Next Discovery Experience (NDE) (Part of the 2025 Road...
The Next Discovery Experience (NDE) vision for the coming years is set to enhance the way academic research is conducted, ushering in a new era of research efficiency and insight.
New Alma Authority Records Matching and Linking in the Aug. ...
The Partial Linking capability improves the matching of MARC21 name/title fields by allowing selective subfield linking. It systematically compares the full bibliographic heading w...
Linked Data Enrichment (Part of the 2025 Roadmap Webinar Ser...
During this session we will show the ability to enrich records with Linked Data both "On the fly" and "Permanently".
Building a tailored resource sharing solution at Drew Univer...
Drew University shares its experience transitioning from traditional ILL systems to Rapido. They worked directly with the Rapido team to develop a custom FOLIO integration.
Linked Data Developments in 2025 (Part of the 2025 Roadmap W...
During this session we will show several recent developments related to Linked Data for Alma and Primo
The Future of Rialto: Innovation, Growth, and What’s N...
Rialto is entering a new phase; we’ll share our vision for the future, an overview of planned innovations and how these changes align with the evolving needs of libraries.
On demand
Open new doors to your digital collections with Alma Specto
Meet Alma Specto, the platform powered by Academic AI that integrates all stages of digital collection management - from cataloguing to discovery and preservation. This session wil...
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How Regent University met a 300% increase in resource sharin...
A surge in Regent University's student population, paired with the migration to a more intuitive discovery tool, put a strain on staff. In response, the library looked for a soluti...
Primo VE Mixpanel User Engagement Analytics
Mixpanel is a new Analytics platform for understanding how users behave within the Primo VE user interface and will be released as part of the "Next Discovery Experience" (NDE).
What’s New with Primo – Q1 2025
This webinar will provide valuable insights into the latest features and enhancements in Primo and Primo VE which are planned to be released as part of February release.
The AI Metadata Assistant in the Metadata Editor
The AI Metadata Assistant uses a Large Language Model generative AI to process information about a library resource, and suggest relevant metadata to the cataloger to help make the...
On demand
From Theory to Real AI Solutions – Enhance Library Ser...
Join us as we partner with Library Journal to discuss and showcase solutions that are leveraging generative AI to move libraries forward.
2024 Alma Analytics Become an Expert: Useful Tips in Analyti...
Detailed descriptions about each session are located here: https://knowledge.exlibrisgroup.com/Alma/Training/Webinars/Alma_Analytics%3A_Become_an_Expert
Using Linked Open Data in Primo VE – Person Entity (Al...
As of May 2024 Primo VE has incorporated Linked Data in the end user search.
During this session we will look at the new Person Entity, the Autocomplete Person Entity and the Pers...
2024 Alma Analytics Become an Expert: Analytics Objects
Detailed descriptions about each session are located here: https://knowledge.exlibrisgroup.com/Alma/Training/Webinars/Alma_Analytics%3A_Become_an_Expert
2024 Alma Analytics Become an Expert: Filters and Functions ...
Detailed descriptions about each session are located here: https://knowledge.exlibrisgroup.com/Alma/Training/Webinars/Alma_Analytics%3A_Become_an_Expert
2024 Alma Analytics Become an Expert: Creating and Managing ...
Detailed descriptions about each session are located here: https://knowledge.exlibrisgroup.com/Alma/Training/Webinars/Alma_Analytics%3A_Become_an_Expert
Our Services
All the Ex Libris consultants, trainers and experienced developers partner with you to tailor your solutions.
Cloud
Services
Services
Our revolutionary cloud services deliver exceptional reliability and the highest levels of security and data privacy across all institutional data, systems and processes.
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Content
Services
Services
We continuously grow and innovate our content services to support discovery and provide easy access to relevant information, optimizing every aspect of the research and learning experience.
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Professional
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Services
Our best-in-class professional services provided by our global teams ensure on-time and on-budget project implementation and we are with you every step of the way with on-going advice, training, and support.
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Support
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Services
We are committed to ensuring a high level of satisfaction among our customers. Our dedicated support services team attends to your specific configurations and needs on time, every time.
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FAQ
The Central Discovery Index (CDI) has 5.26 billion records of scholarly and academic resources of all kinds – journals, articles, books, videos, music, and more; local library catalogs and repositories, including electronic and print journals; Open Access content; commercial resources; and all ProQuest content. Our multi-tiered linking approach will connect your users with the content as easily and quickly as possible.
Summon is a standalone discovery solution that integrates with almost any ILS (that supports MARC21 or MARCXML) and provides an e-resources collection management system powered by the 360 Knowledgebase. Primo is tightly integrated with Alma to provide a full user experience including patron services.
Integrations with other Clarivate services – such as Web of Science, RefWorks, EndNote, Syndetics Unbound, etc. – are built-in. In addition, Summon utilizes LTI (Learning Tools Interoperability) to integrate with library management systems like Canvas. The customizable interface accepts JavaScript and CSS to support bespoke integrations to local services as well.
We take seriously the responsibility to provide an accessible user experience for our community members. We do a yearly audit with the ProQuest User Experience team, publish the results and address issues that are uncovered. Details are here.
The collaboration between our team and yours is a close one to ensure you have the discovery environment you need. In addition, we want to move at a speed with which your team is comfortable. If you want to include your print collection records in Summon the process will take as little as 3 months; if you want an e-resources only solution the process can take considerably less time.
Yes! Summon has a vibrant, committed community that participates in everything from “How do I?” conversations to fleshing out requirements for new features. Collaboration takes place through channels such as the Product Working Groups, NERS and Idea Exchange, as well as through focus groups and ad-hoc discussions.